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Student using a laptop and phone.

Welcome to Cranium Cafe

Cranium Cafe is a meeting and collaboration platform designed specifically for student support. This is the platform we are using at Mission for virtual counseling, speaking to a admissions representative, chatting with a reference librarian, and more.

Departments that Offer Live Chat Through Cranium Cafe include:


How to Use Cranium Cafe

Create an Account 

Information on how to create a Cranium Cafe account at Mission College.


Use the Cranium Cafe Virtual Lobby

How to use the lobby of Cranium Cafe at Mission College. Cranium Cafe is accessed on a variety of service pages on the website.


How to Use the Front Desk Assistant

A video on how to use Cranium Cafe's front desk assistant.


Initiate a Chat Session

  1. Click the “Knock on Door” button on the Student Services Staff/Faculty card
  2. Current students use your WVM Email Address
    • Prospective student can create an account through the login page
  3. Wait for pop-up chat window to appear to start the session
  4. Click on the Enter Meeting or Enter Lobby button within the chat box

Video Appointments
  1. Use a smart phone, tablet, laptop or desktop computer which has Chrome or Firefox as your web browser (Chrome is preferred)
  2. Test your webcam and audio prior to the meeting.