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Policies & Regulations

Return to Title IV Policy
Satisfactory Academic Policy (SAP) to maintain eligibility for federal financial aid.

Financial Aid Office Policy

All periods of the student's enrollment count when assessing academic progress, even periods in which the student did not receive financial aid funds. Satisfactory Academic Progress (SAP) will be evaluated at the end of each term: Fall, Spring, and Summer.

Students must present a valid picture I.D. when asking questions and submitting documentation to our office.

The Financial Aid Office will accept documents via fax or email. To submit any financial aid documents, bring in person or mail to:

Mission College
Financial Aid Office, SEC 118
3000 Mission College Drive
Santa Clara, CA  95054

If mailing documents, you must include a legible copy of a valid picture I.D. and include name and G-Number on all documents.

Email completed form to: [email protected]

If you have any questions, please contact us.


Maintaining Federal Financial Aid Eligibility

2021-22 Financial Aid Satisfactory Academic Progress Appeal Packet

Good Standing:

Students that meet cumulative GPA requirements at the end of the semester.

Visit the Satisfactory Academic Progress Policy for our institutional policies and general SAP standards.

  • Cumulative Grade Point Average (GPA)
  • Pace – 67% completion
  • Maximum Time Frame
  • Institutional Policies

Reestablish Eligibility:

  • Students may reestablish their eligibility by meeting the Pace of Progression- 67% completion rate standard along with a minimum cumulative GPA of 2.0
  • Students may submit an appeal under the following conditions: (1) death of a student’s relative, (2) student’s injury or illness, (3) other special circumstances.
  • The student must submit documentation to support the appeal, including why the student failed to make SAP, and what may have changed in the student’s situation that will allow the student to demonstrate meeting SAP requirements at the end of next evaluation. The school may choose to request additional documentation.

Maintaining California Community Promise Grant Eligibility

Academic — Sustain a GPA of 2.0 or higher

If your cumulative GPA falls below 2.0 for two consecutive primary terms (fall/winter-spring/summer semesters), you may lose your fee waiver eligibility.

  • Progress — Complete more than 50% of your coursework to keep your fee waiver (California Promise Grant-CCPG)

    If the cumulative number of units you complete is not more than 50% of the units attempted in two consecutive primary terms (fall/spring semesters, or fall/winter/spring quarters), you may lose your fee waiver eligibility.

  • Combination of Academic and Progress Standards

    Any combination of two consecutive terms of cumulative GPA below 2.0, and/or cumulative unit completion of not more than 50% may result in loss of fee waiver eligibility.

  • How will I know?

    You’ll be notified within 30 days after the end of each term if you are being placed on either Academic (GPA) and/or Progress (Course Completion) probation. Your notification will include the information that a second term of probation will result in loss of fee waiver eligibility. After the second consecutive term of probation, you may lose eligibility for the fee waiver at your next registration opportunity.

  • How to regain eligibility

    If you lose eligibility for the California College Promise Grant, there are a few ways that you can have it reinstated:

    • Improve your GPA or course completion measures to meet the academic and progress standards
    • Successful appeal regarding extenuating circumstances
    • Successful appeal based on significant academic improvement (see below)
    • Not attending your school district for two consecutive primary terms (fall/spring semesters, or fall/winter/spring quarters)

      The appeals process for extenuating circumstances includes:

    • Verified accidents, illness or other circumstances beyond your control
    • Changes in economic situation
    • Evidence of inability to obtain essential support Services
    • Special consideration factors for CalWORKs, EOPS, DSPS and student veterans
    • Disability accommodations not received in a timely manner

    Please note that foster youth and former foster youth (no more than 25 years old at the beginning of the academic year) are not subject to loss of the California College Promise Grant under these regulations.  If you have questions or need assistance, please contact the Financial Aid Office.